Shipping
Shipping costs: €6.00 in Spain, €12.00 in France, and €16.00 for the rest of the world. Free shipping on orders over €150.00.
Shipping in 1-3 business days in Spain, 3-7 business days in France, and 5-14 business days for the rest of the world.
We ship via Correos and GLS. All orders are insured and labeled. Premium shipping with tracking code.
*We do not ship to the Canary Islands or the Balearic Islands.
Returns, size exchanges and refunds
We have a return policy for size exchange, product exchange, or refund within 30 calendar days after the customer receives their order.
We prioritize our customers' comfort and ease of exchange. After receiving thousands of orders and processing hundreds of exchanges, we've decided to streamline the process to make it quick and easy for our customers. Learn more about size exchanges and returns here.
To initiate a return or exchange, please send us a WhatsApp message to +34 609 73 10 70 or an email to donadelino@donadelino.com . Once your request has been verified and accepted, we will provide you with instructions on how to send your package back.
You will need to send your order back to our physical store at the following address :
Calle Anselm Clavé, 41, Granollers, 08402, Barcelona (Spain).
